Privacy Policy
Privacy Policy
1. Information We Collect
We may collect the following types of information:
-Name-
-Phone number-
-Email address-
-Property address-
-Property details-
-Information you submit through forms, chat widgets, calls, emails, or text messages-
-Communication preferences-
-Basic website usage information, such as pages visited or form submissions-
2. How We Use Your Information
We may use your information to:
Respond to your questions or requests
Contact you about your property or real estate options
Review property information
Provide offers, updates, or follow-up communication
Send appointment reminders, confirmations, and related messages
Improve our website, services, and communication process
Maintain internal records and comply with applicable laws
3. SMS/Text Message Communications
By providing your phone number and opting in to receive text messages from Nieves & Co., you agree to receive SMS messages from us related to your inquiry, property information, appointment reminders, follow-ups, offers, and other real estate-related communications.
Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out at any time. You may reply HELP for assistance.
Consent to receive text messages is not a condition of purchase or sale.
4. SMS Consent and Data Sharing
We do not sell, rent, or share SMS opt-in consent, mobile phone numbers, or text messaging data with third parties or affiliates for their own marketing purposes.
We may share information with trusted service providers only as necessary to operate our business, communicate with you, host our website, manage customer relationships, or provide messaging services. These service providers are not permitted to use your information for their own marketing purposes.
5. How We Share Information
We may share your information with:
Service providers who help us operate our website, CRM, messaging tools, email systems, or business operations
Real estate professionals, title companies, attorneys, or transaction-related parties when needed to evaluate or complete a potential real estate transaction
Government, legal, or regulatory authorities if required by law
Business partners only when necessary to evaluate or assist with your real estate request
We do not sell your personal information to third parties.
6. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve user experience, understand website activity, and help us improve our services. You may adjust your browser settings to refuse cookies, but some website features may not function properly.
7. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices
You may contact us at any time to:
Request access to the information we have about you
Ask us to update or correct your information
Request that we stop contacting you
Opt out of marketing communications
To opt out of text messages, reply STOP to any message from us. For help, reply HELP or contact us at [email protected] or (863)-207-6376.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those third-party sites.
10. Children’s Privacy
Our services are not intended for children under 13 years old. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Nieves & Co.
Email: [email protected]
Phone: (863)-207-6376